Privacy Policy

Last updated: November 4, 2026

This Privacy Policy explains how Shree Sainath Fire Safety ("we," "us," or "our") collects, uses and shares information when you visit this website or call the phone numbers listed on it. Shree Sainath Fire Safety is a free referral service. We connect people who need fire damage restoration and related services with independent local contractors. We do not perform restoration work ourselves.

1. Information We Collect

Information you give us. When you call, you may tell us your name, phone number, the address or general location of the property, and a description of the damage or the service you need. We collect only what is needed to route your call.

Call information. Our phone system automatically records details about each call, such as the calling number, the date, time and length of the call, and the general location associated with the number or the information you provide.

Call recordings. Calls may be recorded and monitored for quality, training, dispute resolution and to confirm that callers were connected properly. If you do not want your call recorded, please tell the person you speak with or end the call.

Website information. When you visit the site, we and our service providers may collect your IP address, browser type, device information, pages viewed, the page that referred you, and similar usage data through cookies, pixels and comparable technologies.

2. How We Use Information

• To answer your call and connect you with an independent contractor who serves your area.
• To follow up about your request, if you ask us to or if a call is dropped.
• To measure which pages, ads and phone numbers lead to calls, and to improve the site.
• To monitor call quality, train staff and resolve complaints or disputes.
• To detect and prevent fraud, spam calls and misuse of the service.
• To comply with legal obligations and enforce our Terms of Service.

3. How We Share Information

Independent contractors. When we connect your call, the contractor receives your phone number and the details you provided so they can help you. Each contractor is an independent business with its own privacy practices. We are not responsible for how a contractor uses your information once it is shared at your request.

Service providers. We use vendors for call routing, call tracking, recording, hosting and analytics. They may process information only to provide services to us.

Advertising and analytics partners. Some cookies and pixels on the site come from advertising and analytics companies that use them to measure ad performance. Under certain state privacy laws, this may be considered "sharing" or "targeted advertising." See Section 5 for how to opt out.

Legal and safety reasons. We may disclose information if required by law, subpoena or court order, or when we believe disclosure is necessary to protect the rights, property or safety of any person.

Business transfers. If Shree Sainath Fire Safety is involved in a merger, acquisition or sale of assets, information may be transferred as part of that transaction.

We do not sell your personal information for money.

4. Cookies and Tracking

You can set your browser to refuse or delete cookies. Some site features may not work as intended if cookies are disabled. Where required by law, we honor browser-based opt-out signals such as Global Privacy Control.

5. Your Privacy Rights

Depending on where you live, you may have the right to:

• Know what personal information we have collected about you and how it is used.
• Request a copy of your personal information.
• Ask us to correct inaccurate information.
• Ask us to delete your personal information, subject to legal exceptions.
• Opt out of targeted advertising, the sale or sharing of personal information, and certain profiling.
• Not be discriminated against for exercising these rights.

To make a request, call us at +1-866-475-2701 and say you are calling about a privacy request. We will need to verify your identity before acting on it. You may use an authorized agent where the law allows. If we deny your request, you may appeal by calling the same number and asking for a review of the decision.

6. Data Security

We use reasonable administrative, technical and physical safeguards to protect the information we hold. No system is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We keep call records and recordings only as long as needed for the purposes described above, including resolving disputes and meeting legal and accounting requirements, and then delete or de-identify them.

8. Children's Privacy

This service is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has given us information, contact us and we will delete it.

9. Telephone Communications

If you call us or ask us to contact you, we and the contractor connected to your request may call or text you about that request. You can ask us to stop contacting you at any time. Details are in the Telephone Communications section of our Terms of Service.

10. Third-Party Sites

This site may link to other websites. We are not responsible for their content or privacy practices. Please review the privacy policy of any site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it last changed. Continued use of the site or service after an update means you accept the revised policy.

12. Contact Us

Questions about this policy or your information? Call Shree Sainath Fire Safety at +1-866-475-2701.